RETURN POLICY
 
Last updated February 11, 2023
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
Chetnanigans accepts returns as detailed herein.  All returns must be postmarked within seven (7) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at mark@chetnanigans.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
 
Chetnanigans LLC
Attn: Returns
RMA #
16209 Iron Hill Drive
Montpelier, VA 23192
United States
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the date of your return request to process your return or exchange. We will notify you by email when your return has been processed.
 
EXCEPTIONS
 
The following items cannot be returned or exchanged:
 
     ●     Customized or personalized items
 
 
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
 
 
Please Note
 
     ●     A 10% restocking fee will be charged for all returns.
     ●     Sale items are FINAL SALE and cannot be returned.
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
mark@chetnanigans.com
This return policy was created using Termly’s Return and Refund Policy Generator.